Privacy Policy

Eviction Shield Navigator LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services.

1. Information We Collect

We collect information when you interact with our services:

• Full name
• Phone number
• Email address
• Address or housing details
• Case-related information

Automatically Collected:

• IP address
• Browser & device data
• Pages visited
• Date/time of visits

2. How We Use Your Information

• Provide eviction assistance services
• Respond to inquiries
• Send updates and notifications
• Improve services and website
• Maintain compliance records

3. SMS & Text Messaging

Types of Messages:

• Case updates
• Appointment reminders
• Follow-ups

Marketing (if consented):

• Promotions
• Service updates

Disclosures:

• Message frequency may vary
• Message & data rates may apply
• Reply STOP to opt out
• Reply HELP for support

4. Mobile Information Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• No mobile data shared for marketing
• Shared only with service providers (CRM/SMS)
• All partners must protect your data

5. Sharing Your Information

We do not sell your data.

• Trusted service providers
• Legal compliance
• Business transfers

6. Cookies

We use cookies to improve performance and experience. You can disable cookies in your browser.

7. Data Security

We use industry-standard safeguards, but no system is completely secure.

8. Data Retention

We retain data only as long as needed for services, compliance, and legal obligations.

9. Your Rights

• Access your data
• Request corrections
• Request deletion
• Withdraw consent

10. Children's Privacy

Our services are intended for users 18+. We do not knowingly collect data from minors.

11. Changes to Policy

We may update this policy. Changes will be posted with a new effective date.

12. Contact Us